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What can the Digital Transformation do for me?

Our answer

The Faculty of Business, Economics and Informatics at the University of Zurich deals precisely with questions like this. Here is a look at current work and activities in this context.

A Focus on Agility

In the Digital Transformation course, Dr. Daniel Fasnacht shows strategies for recognizing trends. "You have to distinguish between mega trends, macro trends and micro trends," he says. Because you don't have to react to all of them immediately - but you absolutely have to keep an eye on all of them. That way, you can react more quickly as soon as the relevance of a trend increases. The agility and flexibility gained can make the difference between success and failure and will become increasingly relevant in the future.

Business Model in Banking

A profound understanding of the trends essential Dr. Thomas Puschmann of Swiss FinTech Innovation Labs states, "The need for training in blockchain is enormous." But this training needs to be related to actual developments in the market. In his recent publication, "The impact of blockchain on business models in banking," Puschmann conducted a large-scale, international survey of both established financial companies and startups. The study shows that innovations in IT primarily affect the operational activities of banks, but also have an impact on customer proximity and product management. In his teaching, Thomas Puschmann places great value on practical relevance and therefore regularly cooperates with industry partners.

Our offering: CAS FinTech

A Deep Dive into the Latest Topics of FinTech and InsurTech

The financial sector currently undergoes a major transformation which is primarily induced by digitalization and has an enormous impact on providers serving commercial and retail customers. Changing customer experiences and developments such as regulatory compliance, cybercrime, cryptocurrencies, smart data, and artificial intelligence lead to FinTech disruptions of the financial service industry. The convergence of consumer banking, payments, investments, wealth- and asset management and insurance, pension, health, and e-commerce businesses drive customer retention as well as employee retention. The future workforce needs to acquire new skills, embrace digital innovations and collaborate effectively with diverse value contributors in a business network. To remain competitive, future leaders must develop mastery and proficiency at the intersection of finance and technology.

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Sina von Flüe

Program Director and Project Management

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